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  • Samsung's winter lineup for the US gets dolled up for the camera

    Filed under: Handsets , Samsung , Alltel , ATT , T-Mobile , Verizon Wireless , Windows Mobile , GSM , EDGE , EV-DO , HSDPA , UMTS , CDMA We know about most of these handsets, but it's always fun to get a few final views before they're officially announced and made available, isn't it? phoneArena has what must be the complete (or close to it) lineup from Samsung for the US market in the next few months all in one place, showing the a777 and a867 Eternity for AT&T, the Behold for T-Mobile, and the i770 Saga , i910 Omnia , and u810 Reknown for Verizon. New here is the R600 Hue II for Alltel, a boring-ass little flip that should be available in a handful of colors. There are a couple goodies in here -- the a867, i770, and i910 should all get some blood flowing, depending on how you roll. Which one's your favorite? Samsung's winter lineup for the US gets dolled up for the camera originally appeared on Engadget Mobile on Fri, 07 Nov 2008 21:02:00 EST. Please see our terms for use of feeds . Read | Permalink | Email this | Comments
  • Deutsche Telekom found to own too much of T-Mobile USA, paperwork likely in order

    Filed under: T-Mobile , Misc Tsk, tsk, Deutsche Telekom -- there you go making trouble again . After the FCC took a good, hard look at the prospective Verizon-Alltel merger , it also took a peek at foreign-controlled assets in other wireless phone companies. What it found was that Deutsche Telekom AG actually owns 10% more than the US legal limit of T-Mobile USA; as it stands, DT has a "30%, non-controlling interest in a common carrier license," while the limit here for such a scenario is 20%. The company has 30 days to respond with how it plans to come into compliance, but reports are suggesting that simple reshuffling / paperwork could probably clear things up. If only life were so easy for the rest of us, huh? [Via phonescoop ] Deutsche Telekom found to own too much of T-Mobile USA, paperwork likely in order originally appeared on Engadget Mobile on Tue, 04 Nov 2008 04:02:00 EST. Please see our terms for use of feeds . Read | Permalink | Email this | Comments
  • Verizon tops T-Mobile in J.D. Power customer care survey, again

    Filed under: Alltel , Sprint , T-Mobile , Verizon Wireless , Misc T-Mobile may have once been able to bank on J.D. Power's customer care survey to bolster its bag of bragging rights, but it looks like that's definitely no longer the case, as Verizon has now edged it out for the second time in a row. Not only that, T-Mobile actually fell to third place, behind Verizon's merger-mate Alltel. As usual, however, there isn't much of a spread between the top-ranked companies, with Verizon snagging a score of 103, Alltel scoring 102, and T-Mobile garnering a respectable 100. Only Sprint Nextel, which got a lowly 79, scored below the industry average. Among the other tidbits to be found in the survey, which included more than 11,000 respondents, is the fact that customers spent an average of 4.4 minutes on hold with customer service, a jump of 34% from the previous survey, while 49% of all wireless customers said they called in for help at least once, a minor uptick from the 47% reported last time around. That, J.D. Power says, is at least partly due to the "increasingly complex"wireless phones and services available nowadays. Read | Permalink | Email this | Comments
  • Alltel tried to buy Sprint, AT&T and T-Mobile

    What's this? A recent interview with Alltel CEO Scott Ford has revealed that prior to getting prepped as Verizon's $28 billion meal, Alltel tried to buy one of the Big Three US wireless carriers. Apparently, Alltel made a bid to takeover Sprint not once, but three times. Talk about gung-ho dedication. AT&T and T-Mobile were even [...]
  • Alltel tried to buy Sprint, T-Mobile and AT&T as a public company

    Filed under: Alltel , ATT , Sprint , T-Mobile , Verizon Wireless , GSM , EDGE , EV-DO , HSDPA , CDMA , Misc Unless you've been camped out under a Rhode Island-sized boulder for the past few weeks, chances are you know that Verizon has announced its intentions to acquire Alltel . During a recent interview with CEO Scott Ford, Talk Business host Roby Brock was able to get quite a few talking points out of the exec that didn't involve the most recent transaction . More specifically, Mr. Ford noted that prior to Alltel becoming a private company , it had "tried to buy Sprint three times, tried to buy AT&T Wireless [and] tried to buy T-Mobile." He continued by saying that "some of those times it went with partners, [while] some of those times it didn't." Essentially, Alltel was "doing everything it could to get to a national platform." Believe it or not, those quotes really are just the tip of the iceberg, but the full spill is entirely too detailed for this space. If you're curious to know what might have been, break out the reading glasses and hit the link below. [Via mocoNews ] Read | Permalink | Email this | Comments
  • House bill proposes ban on in-flight cellphone use

    Filed under: Culture , Handsets , Messaging , Alltel , Amp'd , Boost Mobile , ATT , Helio , Sprint , T-Mobile , Qwest , Verizon Wireless , Virgin Mobile , US Cellular This could -- at least temporarily -- put an end the nightmarish scenario involving you, lack of sleep, and some freakish chatty Cathy plopped next to you by the airline. Lead co-sponsor Rep. Peter DeFazio, hopes the "Hang Up" -- madly clever name here -- bill will stop Airlines from finding yet another avenue to gouge you and maintaining peace and harmony by banning any in-flight calling. Of course, the door will remain wide open for SMS , mail, IM, and other types of electronic conversation, but we're hoping Skype and friends are on the muzzle list, too. Read | Permalink | Email this | Comments
  • Shocker: people loathe cellphone carriers

    Filed under: Culture , Alltel , ATT , Sprint , T-Mobile , Verizon Wireless , Studies We know, we know, it may be difficult to understand how companies that lock you in the moment you decide on a phone / plan -- only to be about as helpful as a bottomless bucket the moment turmoil arises -- could be hated. Nevertheless, we can't say we're shocked at all to hear that cellphone providers are among the least liked in all of the service industries. In a recent report released by the Consumer Reports National Research Center, it was found that "fewer than half of respondents were completely or very satisfied with their cellphone service," and sadly, that's hardly different than in years past. Among the biggest gripes were high prices and mandatory contract extensions, and while pro-rated ETFs are fine and dandy, there's still a few less notable carriers that haven't swallowed that pill just yet. As for internal rankings, Verizon and Alltel each scored higher than the rest, and Sprint was found bringing up the rear. [Via Wired ] Read - InformationWeek Read - NYDailyNews Permalink | Email this | Linking Blogs | Comments
  • Verizon beats T-Mobile for top spot in J.D. Power Customer Satisfaction Suvery

    Why do we always have good things to say about T-Mobile? It’s not their wireless service (reception and data speeds are a bit lackluster), but rather their customer service that keeps the Magenta-trademarking company at the top of our list of US carriers. You see, T-Mobile has been on a customer satisfying stint - T-Mobile has taken first place in the past five J.D. Power customer satisfaction surveys. We were a bit surprised that Verizon Wireless actually inched out T-Mobile for the top spot in the J.D Power customer satisfaction ranking. The most recent customer satisfaction survey put Verizon Wireless just one point ahead of T-Mobile’s score of 725. AT&T garnered third-place with 708 points, and Alltel and Sprint Nextel bring up the bottom two spots with scores of 695 and 679, respectively. But, we’re not going to dole out any praise to Verizon Wireless just yet. You see, average customer satisfaction scores have been sliding downhill since last year - a 12-point decline year-on-year, and a 7-point decline since the previous survey. It looks like these guys better get into customer-satisfying mode soon. Those pro-rated ETFs might help . [Via: Mobile Burn ] ---Related Articles at IntoMobile:J.D. Power: T-mobile USA Best In Wireless Customer SatisfactionJ.D. Power and Associates: Handset customers are keeping their mobile phones longerJ.D. Power and Associates: Carriers are getting faster in resolving customer care issuesNokia loosing market share in Iran, number 2Sprint's Motorola Q Not Likely To Get Windows Mobile 6.0 Update
  • iPhone report: most owners left Treos, Sidekicks behind

    Filed under: Culture , Handsets , Palm , RIM , Alltel , ATT , Sprint , T-Mobile , Verizon Wireless , Danger , GSM , EDGE , Studies , Apple While we've seen a variety of surveys pitting the iPhone against its most notable rivals, a recent study conducted by the NPD Group breaks down the numbers behind who left what phone (and what carrier) to acquire an iPhone. Not surprisingly, iPhone early adopters were "ten times more likely than other new phone buyers to have previously owned a Treo and three times more likely to have owned a T-Mobile branded phone, such as the popular Sidekick model." When it came to carriers, Alltel and T-Mobile were said to have lost the most customers to AT&T, as consumers who "switched carriers to buy an iPhone were three times more likely to switch from Alltel or T-Mobile than from other carriers." Notably, the lack of "corporate email support" was pinpointed as the main reason that many BlackBerry users didn't make the leap, but it did praise the iPhone for helping to "bridge the gap between consumer-focused feature phones and productivity-focused smartphones." Read | Permalink | Email this | Linking Blogs | Comments
  • Four versions of Moto's RAZR 2 compared

    Filed under: Handsets , Motorola , Alltel , ATT , Sprint-Nextel , T-Mobile , Verizon Wireless With the Motorola RAZR 2 set to drop on Sprint next week as the V9m, the handset will then be released on Verizon Wireless in September. No solid word on AT&T's official release date with the V9, though. How about Alltel? You'll see the V9m with them too, apparently (not sure when). Until then, PC Magazine has reviewed the plethora of differences between the RAZR 2 when it comes to these four carriers (T-Mobile to come later with the EDGE-only V8, according to reports). The review breaks down the per-carrier deets, mentioning that T-Mobile's version will run Linux while the other versions will use Moto's Synergy software platform. The phone books and web browsers are different on the CDMA variants, as well as the overall UI being starkly different on each one. Want CrystalTalk background noise suppression? It's only on AT&T's model. There are so many intricate differences on each RAZR 2 that you just gotta hate carrier branding and custom software. Use the read link below for a full smattering of all the RAZR 2 differences so far. Read | Permalink | Email this | Linking Blogs | Comments
  • MOTORAZR 2 debuts with U.S. carriers

    Virtually all major carriers in the States — Alltel, AT&T, Sprint, T-Mobile USA, US Cellular, and Verizon Wireless — have already added or are about to add MOTORAZR 2 to their offerings. In order to make sure its flagship device works on all carriers, American handset maker prepared RAZR2 versions for all networks — V9 (3G HSDPA), V9m (3G EVDO CDMA) and V8 (GSM). Highlights: AT&T will start offering the quad-band RAZR2 V9 in early September for as low as $299.99 with a two-year service commitment. Supported services include AT&T’s Cellular Video and AT&T Mobile Music. Sprint starts selling the RAZR2 V9m online on August 22, while the carrier’s retail outlets will have to wait till September 4. The device will cost $249 with a 2-year agreement. Supported services: NFL Mobile, Sprint Music Store, Sprint TV, Sprint Power View, and Sprint Navigation. Like Sprint, Verizon will also start selling the EVDO-enabled RAZR2 V9m but from September. Potential customers will be able to grab the new device in any of the Verizon Wireless Communications Stores and online for $299.99 after a $50 mail-in rebate and a new two-year customer agreement. Supported services: Get It Now applications (like Verizon Navigator), V CAST Music. We’re still waiting for Alltel, T-Mobile USA, and US Cellular to officially announce RAZR 2. Stay tuned — as always, we’ll keep you posted… ---Related Articles at IntoMobile:Verizon now offers MOTORAZR maxx VeSony's New Flexible OLED ScreenNokia N76 vs MOTORAZR 2 live picsAT&T gives the sleek Pantech C150 some low-end loveSun Microsystems debuts the jPhone, Linux-based Java Mobile FX OS
  • Discount retailers want to sell more handsets

    Filed under: Handsets , Alltel , Amp'd , Boost Mobile , ATT-Cingular , Sprint-Nextel , T-Mobile , Verizon Wireless , Virgin Mobile , Misc With 65% of U.S. mobile handset buyers going to carrier outlets and counters to buy all those handsets, that leaves the other 35% of US wireless customers looking at other sources for all those cellphones by our math; physical and online retailers pick up that slack. Which, exactly? Wireless Week reports that powerhouse retailers like Best Buy , Radio Shack , Target and Wal-Mart are (unsurprisingly) doing their part. Hey, are those calling plan commission bells we hear? Anyway, Wal-Mart has gained ground from the days of selling low-end phones and plans, offering a decent assortment from more than a few carriers these days; Best Buy is doing well also, while Radio Shack -- once chummy with several carriers -- is apparently being beaten badly by the bigger consumer electronics and discount chains, and the news that its outlets won't be getting the iPhone in store can't be easing the heartburn. Of course, we figure this kind of fierce competition can only be good news for consumers, so bring it on; if the big boxes want to beat carriers' corporate stores dollar-for-dollar on handsets, you're not going to hear a peep of complaint out of us. Read | Permalink | Email this | Comments BOLD MOVES: THE FUTURE OF FORD Step behind the curtain at Ford Motor. Experience the documentary first-hand.
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